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You know an idea has staying power when it ends up on a mousepad.

I first learned the Accountability Ladder model over a decade ago.

Since then, I’ve integrated it into leadership, team, and coaching engagements with my employers and clients.

It resonates every time.

It gets printed out, hung up, and used as a reference point in tough discussions.

The Accountability Ladder | 110 West Group | Cynthia Farrell

I think it’s because it’s a visual representation of a concept that can feel a little squishy.

You know what accountability looks like when you see it, but it can be hard to define it.

The Accountability Ladder gives leaders a tangible way to reflect on the accountability they’re showing up with on a given day.

And it gives them the language to hold themselves and each other accountable in a supportive yet direct way.

I introduced the Accountability Ladder to the DaySmart leaders at their Operating Management Team offsite in November.

The model resonated and spurred meaningful discussion around what it means to hold yourself and others accountable.

Fast forward a month, and it landed on mousepads, keeping it front and center for the team every day.

It’s a perfect visual cue to ask yourself “Where am I at on the accountability ladder today?”

Kudos to the team for leaning into this model and using it as a framework to increase team effectiveness.

What’s your reaction to the Accountability Ladder? Is there another accountability model that resonates with you?

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