Your leadership team
has the talent.
What it’s missing is the relational operating system.
At growth-stage companies, the leadership team is often the last thing to catch up with the business. The strategy is sound. The people are capable. But somewhere between individual excellence and collective execution, things break down, and it compounds quietly until it shows up in the numbers.
You’ve already seen it. Now let’s name it.
Leadership team misalignment rarely announces itself. It shows up as slower decisions, duplicated effort, conflict that routes through the CEO instead of through lateral resolution, and a nagging sense that the team isn’t performing at the level of its individual parts.
The cost of misalignment isn’t just friction. It’s compounding: decisions are made slowly, talent is deployed in the wrong direction, and growth targets stay just out of reach. This is a collective team issue. The good news is that it’s fixable.
THE WORK
Intentional engagements that drive results
Whether it’s our signature approach, The Compass Team Experience, or specific work in 1:1 coaching or strategic planning, 110 West Group works with you to clarify where you need support, and ensure the right solutions happen at the right team, in an optimal sequence, and at the most impactful level.
The Compass Team Experience
A structured, sequenced methodology that works at two levels simultaneously, developing each leader and the team as a unit, in the order that produces lasting change by building a relational operating system.
Executive Coaching
Individual development for leaders ready to go deeper. Can be standalone or within The Compass Team Experience.
Strategic Planning & Offsites
Facilitated work for high-stakes meetings and planning cycles that need real outcomes.
OUR FLAGSHIP APPROACH
The Compass Team Experience
Traditional team development delivers the right tools in the wrong order or with a single focus. Assessment without readiness. Team work without individual foundation. Momentum without accountability. The result often looks like an offsite that felt good yet changed nothing.
The Compass Team Experience sequences every phase so each one earns the right to the next, and works both the individual and team level at the same time. Why does this matter? Because a team of self-aware leaders who haven’t built trust still can’t execute. You need a relational operating system.
PHASE 01
COMPASS TEAM FOUNDATIONS
Where the work begins.
We build understanding of the current state with diagnostic clarity. A 3-day facilitated offsite at the midpoint turns data into action. Two months of team coaching ensures what was built doesn’t fade.
PHASE 02
COMPASS TEAM EXPANSION
Where clarity becomes capability.
We turn the mirror inward for the team and leader. Leaders get 360 feedback with individual coaching. Team re-measurement at six months makes progress visible and articulated.
IN THEIR WORDS
“Our work with Cynthia played an important role in our path to $100M ARR. The time we spent developing ourselves as leaders and improving our cohesion as a team better positioned us to achieve that key milestone.”
CEO · PE-FUNDED FINTECH COMPANY
ABOUT CYNTHIA FARRELL
25 years in the room.
Now I build the room.
I’m the founder of 110 West Group and creator of the Compass Team Experience. I bring over 25 years developing leaders and teams, including senior HR leadership inside high-growth tech and a demanding stretch as SVP of Human Resources at a PE-backed tech company through a $1.2B acquisition.
That background gave me something most team coaches don’t have: a systemic understanding of how leadership behavior ripples through an entire organization, and what it actually costs when a team isn’t working.
Former SVP Human Resources — $1.2B Acquisition
Led people strategy through a PE-backed tech company’s acquisition. Built and developed the leadership teams that got there.
Leadership Circle Certified Practitioner
One of a select group certified in the Leadership Circle, the best-in-class assessments at the foundation of the Compass Team Experience.
Certified Executive Coach · EQi 2.0
Formal executive coaching certification with advanced certification in a respected and rigorous emotional intelligence assessment.
Ready to stop leaving growth on the table?
Let’s have a real conversation about where your leadership team is
and what it would take to get it where you need it to be.